Shipping policy

Shipping Policy

Last updated: June 2026

Thank you for shopping with StoneTaskin.

We specialize in laptop parts, electronic components, LCD driver boards, refurbished computer hardware, and related products. All products are shipped directly from China to customers worldwide.

1. Shipping Destinations

StoneTaskin ships to more than 100 countries and regions worldwide.

Shipping availability may vary depending on local regulations, carrier services, and import restrictions.

If your country is unavailable during checkout, please contact our support team.

2. Order Processing Time

Most in-stock orders are processed within 2–5 business days after payment confirmation.

Some products may require additional testing, quality inspection, firmware updates, or packaging before shipment.

Orders placed on weekends or holidays may require additional processing time.

3. Pre-Order and Backorder Items

Certain products may be listed as:

  • Pre-Order

  • Backorder

  • Special Order

These products may require additional time for:

  • Supplier sourcing

  • Refurbishment and testing

  • Quality inspection

  • Inventory replenishment

  • Production scheduling

Estimated preparation time for pre-order products is typically:

5–20 business days before shipment

Estimated availability dates are provided for reference only and may change due to supplier delays, logistics issues, or component availability.

By placing a pre-order, customers agree to the additional preparation time.

Orders containing both in-stock and pre-order items may be shipped together unless otherwise arranged.

4. Shipping Methods

We offer multiple shipping options depending on the destination country and product type.

Standard Shipping

Estimated delivery time:

7–30 business days

Standard shipping services may include:

  • Postal services

  • Economy international shipping lines

  • Regional logistics providers

Delivery times may vary depending on customs clearance and local postal operations.

Express Shipping

Estimated delivery time:

3–10 business days

Express shipping services may include:

  • DHL

  • FedEx

  • UPS

  • EMS

Availability depends on destination country and shipping restrictions.

5. Delivery Time Disclaimer

Delivery times are estimates only and are not guaranteed.

Actual transit times may be affected by:

  • Customs inspections

  • Public holidays

  • Severe weather

  • Transportation disruptions

  • Local carrier delays

  • Import clearance procedures

StoneTaskin cannot guarantee specific delivery dates.

6. Customs Duties and Taxes

International shipments may be subject to:

  • Import duties

  • VAT

  • Customs taxes

  • Brokerage fees

These charges are determined by the destination country and are the responsibility of the customer unless otherwise specified.

Please check your local import regulations before placing an order.

7. Tracking Information

Tracking numbers will be provided after shipment.

Please allow several days for tracking information to become active.

Customers can monitor shipment status using the tracking information provided.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

Orders returned due to:

  • Incorrect address

  • Incomplete address

  • Refused delivery

  • Failure to pay customs duties

may be subject to additional shipping charges, return shipping costs, and handling fees.

9. Lost, Delayed, or Damaged Shipments

If a shipment experiences significant delays or arrives damaged, please contact us promptly.

Customers may be asked to provide:

  • Photos of the package

  • Photos of the product

  • Shipping information

StoneTaskin will assist in investigating shipping issues and providing appropriate solutions.

10. Contact Information

For shipping questions, please contact:

StoneTaskin

Email: Info@stonetaskin.com

Website: www.stonetaskin.com